Logon Help

HELPERS

Problems logging on

If you are experiencing problems logging on to a specific CareCalendar...

• Ensure that you are using a valid calendar ID and security code.
• Enable cookies if you're browser is set to reject them
• Contact the coordinator or person that told you about this calendar.

If you are still having a problem, send an email to admin at CareCalendar dot org with a detailed explanation of the problem you are experiencing. Please include the exact wording of any error message you might be receiving.

Need logon info

Due to privacy issues, we do not offer the ability to search for an existing calendar nor do we provide logon information for personal CareCalendar sites.

To obtain the necessary logon information, please contact the recipient or coordinator.

COORDINATORS

Problems logging on

If you are experiencing problems logging on to a specific CareCalendar...

• Ensure that you are using a valid calendar ID and security code. (NOTE: a "validation code" is not the same as a security code.)
• Enable cookies if you're browser is set to reject them

If you are still having a problem, send an email to admin at CareCalendar dot org with a detailed explanation of the problem you are experiencing. Please include the exact wording of any error message you might be receiving.

Need logon info

Upon successfully completing the setup process, your logon information is sent to you in an email with the subject of "COORDINATOR INFO - CareCalendar for ____". Please check your inbox to see if you have this message.

If you can not find your logon information, send an email to admin <at> CareCalendar <dot> org with the following:

• Calendar ID (if known)
• Your name
• Recipient name
• Recipient city

We will respond as soon as we can.